Free shipping in Germany from € 49,- ***
shipping cost per order
€ 4,99 on orders under € 49,-
€ 0,- on orders over € 49,- ***
|other EU countries and UK||€ 9,90|
|Switzerland, Norway, Liechtenstein||€ 14,90 net *|
|USA, Canada, Japan, South Korea, Singapore||
(DHL ZONE 5)
€ 22,50 base price + € 4,50 per kg estimated shipping weight (max. 20 kg), net **
|New Zealand, Australia||
(DHL ZONE 6)
€ 28,30 base price + € 6,50 per kg estimated shipping weight (max. 20 kg), net **
* Shipments to Switzerland, Norway, Liechtenstein are tax-free exports to a third country according to §4 Nr. 1a UStG; taxes, tariffs and fees might apply in target country.
** Shipping cost consist of a base price and a shipping-weight-dependent component. Shipping cost are being automatically calculated based on the estimated total shipping weight of your order and are displayed in the shopping cart. The estimated shipping weight may differ from the actual shipping weight. Shipments to USA, Canada, South Korea, Singapore, Japan, New Zealand and Australia are tax-free exports to a third country according to §4 Nr. 1a UStG; taxes, tariffs and fees might apply in target country.
*** Please take note of our information on partial withdrawal.
In the case of payment in advance, the period for delivery shall commence on the day following the issue of the payment order to the transferring bank or, in the case of other payment methods, on the day following the conclusion of the contract and shall end on expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday at the place of delivery, the next working day shall take the place of such a day.
Within Europe (outside Germany) shipping time is 3-7 working days after dispatch. For shipments to the USA, Canada, Japan, South Korea, Singapore, New Zealand and Australia please expect a shipping time between 7 and 10 working days after dispatch.
Please also note that delivery time may vary greatly due to processing time of customs authorities when shipping to non-European / European non-EU destinations. Especially US customs offices are known for sometimes very long processing times. Please understand that we have no influence whatsoever on the processing time of customs authorities.
We will notify you when your order is ready to be dispatched. Please check the junk / spam folder of your e-mail inbox.
Due to the COVID 19 pandemic, international shipments may currently be subject to incalculable delays. These can be caused by changes in the transport process (e.g. border controls), in international transport (e.g. discontinuation of flight connections previously used for transport) and also in the delivery in the destination country (e.g. protective regulations and quarantine measures).
1. Standard delivery area is the Federal Republic of Germany.
2. EU & UK
We are also happy to deliver to other EU countries and the UK. Please see our shipping costs table for the respective shipping costs. Please note that any delivery times stated on our pages only apply to deliveries within Germany.
3. Switzerland, Liechtenstein, Norway
Customers from Switzerland, Liechtenstein and Norway are shopping tax-free with us, if the delivery address is in the respective country. Please note that taxes, fees and tariffs may apply in destination country.
Many customers from Switzerland choose to have their pacels delivered to a German parcel shop nearby the border in order to avoid the higher shipping cost to Switzerland. However, we kindly ask you to note that we do not refund the VAT (value added tax) even if you can provide an export certificate.
4. United States of America, Canada, Japan, South Korea, Singapore, New Zealand, Australia
Customers from the USA, Canada, Japan, South Korea, Singapore, New Zealand, Australia are shopping tax-free with us, if the delivery address is in the respective country. Please note that taxes, fees and tariffs may apply in destination country.
5. We do not ship to any other not afore-mentioned areas and thank you for your understanding.
If you like you can have your package delivered to a DHL-Packstation in Germany. Please state your Packstation address as delivery address in the ordering process.
Please note that parcels exceeding the allowed maximum dimensions for Packstation are automatically being redirected to a nearby DHL post office.