5-year manufacturer's guarantee
This Beka cookware is guaranteed for 5 years from the date of purchase, provided it is used as per the use and care instructions.
This guarantee does not apply to:
- Incorrect use of the non-stick coating: Overheating, characterised by discolouration or flaking of the non-stick coating. Scratches caused by sharp, metal objects.
- Damage caused by normal wear and tear, negligence, improper use and / or use for commercial purposes.
- Damage caused by heavy impact or dropping the product.
- Use for something other than its intended purpose.
- Disassembled products.
Free repair part
This means the item will be repaired free of charge or replaced if any item is found to be defective due to faulty materials and/or manufacture, during household use. BEKA reserves the right to replace the item with a similar product.
In the unlikely event that a fault should occur, simply return the item to the relevant store together with proof of purchase and packaging. Please also be sure to include a return address, description of product defect, phone number and any other information petinent to the product's return.
The guarantee is given by:
BEKA Group, Head Office
Stationsstraat 127
8780 Oostrozebeke
BELGIUM
The guarantee does not reduce your rights under consumer law.