30-year limited cast iron manufacturer's guarantee
The cast iron parts of your Ronneby Bruk cookware are guaranteed for 30 years from the date of purchase, provided it is used as per the use and care instructions.
This guarantee does not apply to:
- Damage caused by normal wear and tear, negligence, improper use and / or use for commercial purposes.
- Damage caused by heavy impact or dropping the product.
- Use for something other than its intended purpose.
- Disassembled products.
- Rust on the product due to wrongful handling or cleaning. (Do not wash in dishwasher!)
- Broken handles unless the damage occurred within 2 years from purchase.
- Broken glass lids. The glass lids with bakelite knobs are oven proof to a temperature of ca. 220º C. The glass lids must not be placed on a hot stove / cooktop, nor be subject to hasty temperature changes.
- Burnt food, or food sticking to the pan, is not covered by the guarantee. Such problems are a result of the pan having been to hot during cooking.
Free repair part
This means the item will be repaired free of charge or replaced if any item is found to be defective due to faulty materials and / or manufacture, during household use. Ronneby Bruk reserves the right to replace the item with a similar product.
In the unlikely event that a fault should occur, simply return the item to the relevant store together with proof of purchase and packaging. Please also be sure to include a return address, description of product defect, phone number and any other information pertinent to the product's return.
The guarantee is issued by:
RONNEBY BRUK AB
Järnbruksvägen 5
37252 KALLINGE
SWEDEN
The guarantee does not reduce your rights under consumer law.