Cancellation terms & cancellation form

Consumers are entitled to a right of withdrawal according to the following conditions, whereby a consumer is defined as any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:

A. Cancellation terms

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

The revocation period is fourteen days from the date on which you or a third party representative who is not the carrier has taken possession of the goods.

To exercise your right of cancellation, you must contact us (PfannenProfis, Vincent Galdi, Gross-Berliner Damm 80, BZGD-R1095, 12487 Berlin, Germany, Tel.: +49 (0)30 692 024 792, E-Mail: ) by means of a clear statement (e.g. by post mail, fax or e-mail) about your decision to revoke this contract. You may use the attached model revocation form but it is not compulsory.

In order to meet the revocation deadline it is sufficient that you send your communication concerning the exercise of the right of revocation before the revocation deadline.


Consequences of Withdrawal

If you revoke this contract, we will refund all payments we receive from you, including delivery costs (except for the additional costs arising from choosing a different delivery method than the cheapest standard delivery we offer). Refunds are made immediately, at the latest within fourteen days from the date on which we receive your revocation. For refunds we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in no case you will be charged fees for such refunding. We may refuse refunding until we have received the goods back, or until you have proven that you have returned the goods, whichever comes first. 

You have to return the goods promptly and no later than fourteen days from the date on which you notify us of your revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct cost of returning the goods.

You only need to pay for any diminished value of the goods when such loss in value is due to a handling of the goods that is not necessary to ascertain the nature, characteristics and functioning of the goods.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.


B. Cancellation form


(If you want to revoke the contract, please complete this form and send it back.)



Vincent Galdi
Gross-Berliner Damm 80, BZGD-R1095
12487 Berlin



- I / We (*) hereby revoke the contract that I / we (*) entered into for the purchase

of the following goods (*) / provision of the following services (*)




ordered on (*)____________ / received on (*) ____________



name of consumer (s)



address of consumer (s)



signature of consumer (s) (only for communication on paper)





(*) Delete where not applicable.



TIP: Simply use our online cancellation form! Just click HERE !